At ISA Cybersecurity, our mission is to help clients achieve their privacy and security goals, and to be proactive in the fight against security threats. ISA is Canada’s leading cybersecurity-focused company, with nearly three decades of experience delivering cybersecurity services and people you can trust. We provide our clients with comprehensive counsel on complex, evolving, and multi-faceted issues related to cybersecurity and breach incident response.
ISA also offers a world-class 24/7 by 365 SOC 2 Type II certified CIOC (cybersecurity intelligence operations centre), giving our clients deeper insights and earlier warnings about coordinated cyber attacks. ISA strategically partners with many of the most respected security technology firms in the world. Through these relationships, our clients can gain access to a broad portfolio of industry-leading cyber solutions best suited to protect their corporate assets and customer data.
In today’s volatile world of digital threats, we help Canadian companies to better understand their current security posture and how to mitigate risks.
Why Join Us?
At ISA, every employee makes a P.A.C.T. to embody our corporate core values, everyday. Our core values (Passion for Excellence, Accountability, Commitment, Trust) shape the community and culture we have built and are an active part of everything that we do. We also believe that what will make you great is your individual contributions to your team; think of your team as a start-up that learn from each other. If you’re looking for autonomy and no old-fashioned hierarchy, ISA and you could be a match made in heaven.
About the Role
As a Client Experience Specialist you will provide a high-level support and be a key influencer to all stakeholders in the sales cycle, externally and internally. Not only will you ensure an optimal experience for our customers, but you will also be a key part of optimizing business growth.
To excel in this role, you are meticulous when it comes to maintaining client information and records and are always searching for ways to provide extra value to our customers. You are passionate about building strong relationships with team members to improve on practices and provide a seamless experience to our clients.
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